New Locations - Release of Medical Records & Bill Payment

Please utilize our new walk-in or drive-thru window at 102 S. Galena Avenue for release of medical records. Bill payments are accepted by our Patient Advocate Department at KSB Hospital.

warning KSB Welcomes Back Visitors

We have recently updated our visitor policy to allow patients to bring one visitor with them for most appointments and during inpatient stays. With the safety of our patients and team in mind, we will continue to monitor and adjust these policies as needed.


All COVID-19 testing at KSB will take place at the Town Square Centre Lab between 9 am – 2 pm. Appointments are required by contacting your KSB Provider's Office. If you don’t have a primary care provider call 1 (800) DOCTORS.

1 (800) DOCTORS

KSB Telemedicine

When you are able to see your doctor as often as you need to, without the challenges of getting into the office, you can practice better management of your medication, lifestyle, and any chronic conditions you might have.

KSB Telemedicine can be used to replace office visits in a number of ways, including routine exams and behavioral health needs, as well as urgent and specialty care appointments.

It is not surprising that people are seeking out healthcare providers that offer the convenience and cost-effectiveness of telehealth. KSB Telemedicine is here to make life a little bit easier for you through our virtual care services.

KSB Care Anywhere Televisits

Available 24/7
KSB’s Critical Care Assessment service provides expert guidance when you’re feeling sick and treats a variety of common health conditions like fevers, colds, sinus infections, pink eye and much more. Simply answer a few questions about your symptoms and health history, and you’ll receive a response from a KSB clinician within minutes. If a referral for additional evaluation is needed, our providers will help guide you to the appropriate level of care.

NEW: Brain (Mental) Health screenings available for depression, anxiety, ADHD, post-traumatic stress, and substance use concerns!

Diagnoses with treatment plans are $35 for Urgent Care. We do not bill your insurance but you can submit your receipt to your insurance provider. Brain (Mental) Health screenings are FREE.

Primary & Specialty Care Televisits

Available By Appointment
Telemedicine Visits use interactive video sessions scheduled with your KSB clinician in the same manner as a face-to-face appointment. Through this secure platform, your provider can conduct routine visits and chronic care management in order to help you maintain optimal health. To schedule a Telemedicine appointment, please contact your provider’s office.

Your insurance will be billed and the charge will be the same or lower compared to the same type of in-person office visit.

Behavioral Health Televisits

Available By Appointment
KSB’s Behavioral Health team offers teletherapy services for both new patients and follow-up visits. Through this private, online platform, you’ll be able to conveniently video chat with your therapist through a smart phone, tablet or laptop. To schedule your teletherapy appointment, please call (815) 285-5638.

Your insurance will be billed and the charge will be the same or lower compared to the same type of in-person office visit.