To protect our patients, families and health care workers during the global outbreak of COVID-19 a temporary no visitor policy has been implemented at KSB Hospital per CDC guidelines.

Effective immediately (3/12) the following temporary visitor restrictions will be put into place:

• Only one primary caregiver is allowed within KSB Hospital. Primary caregivers include, but are not limited to:
  • Parents/stepparents
  • Spouse/significant other
  • Other defined caregiver

Primary Caregivers Guidelines:

• 18 years of age and older (including sibling caregivers)
• Siblings are not allowed unless 16 years of age or older and defined caregiver
• Always remain in patient room as appropriate
• Limit movement within the facility and avoid common areas
• Free from illness such as fever, sore throat, cough, diarrhea, vomiting or runny nose
• Exceptions may be made in certain situations and can be discussed with patient care teams.

All caregivers are required to wash hands with soap and water or use alcohol-based hand foam/gel upon entering and exiting patient’s room. We understand these visitor restrictions may be difficult for you. While we are committed to providing a family-centered care environment, right now restricting visitors is in the best interest of our patients and staff.

Visitor restrictions are temporary and subject to change as necessary. Thank you for your cooperation in this effort. For up-to-date information related to COVID-19, please click here.

Please Utilize the Drive-Thru Located Off Of Galena Avenue for Bill Payments

In an effort to help keep our community and employees safe, the KSB Lovett Center will be closed to the public beginning on March 23rd. Those wishing to pay a bill can do so either by using the drive-thru window located behind the building or by paying online at www.ksbhospital.com/financial-services/pay-my-bill/. In addition, Release of Medical Record services will be available via fax by calling (815) 285-5925 or through the KSB Patient Portal: https://www.ksbhospital.com/patient-portal/