New Location - Bill Payment and Release of Medical Records

Please utilize our new walk-in or drive-thru windows at 102 S. Galena Avenue for bill payments or release of medical records

warning KSB Welcomes Back Visitors

We have recently updated our visitor policy to allow patients to bring one visitor with them for most appointments and during inpatient stays. With the safety of our patients and team in mind, we will continue to monitor and adjust these policies as needed.


All COVID-19 testing at KSB will take place at the Town Square Centre Lab between 9 am – 2 pm. Appointments are required by contacting your KSB Provider's Office or calling 1 (800) DOCTORS.

1 (800) DOCTORS

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Do you have a Patient Portal Account?

If you do not have a login username and password, please call 815-285-5424 and we’ll get you in the system!

Log In
Frequently Asked Questions

Enhanced usability and access to new features!

For patients who have created a KSB portal account prior to September 9, 2019, please re-enroll to access our upgraded portal platform by talking to your provider at your next appointment.

How to Get the Most Out of Using the KSB Patient Portal


Access your health records anytime

KSB’s Patient Portal is a convenient and secure health management tool you can use to access your clinic and hospital health information online, 24 hours a day, seven days a week.

Through the KSB Patient Portal, you can easily access:

    • Medical History
  • Laboratory Results
  • Immunization Records
  • Visit Summaries and Instructions
  • Health Education

New Portal Features!

  • View Clinic AND Hospital Health Records
  • Communicate with your Healthcare Providers
  • View Radiology Reports
  • Request Medication Refills

Additional questions? Please contact our Patient Portal Team at (815) 285-5424.