warning Alerts & Notices
Mask Required In Healthcare Facilites
Current Visitor Policies
1 (800) DOCTORS

Mask Required In Healthcare Facilites

Please remember that masks are still required while in KSB facilities per CDC and IDPH guidelines

warning Current Visitor Policies

At this time, KSB is restricting visitors to ensure safety for patients, visitors, and staff. Only two visitors are allowed at a time per patient.


All COVID-19 testing at KSB will take place at the Town Square Centre Lab between 9 am – 2 pm. Appointments are required by contacting your KSB Provider's Office. If you don’t have a primary care provider call 1 (800) DOCTORS.

1 (800) DOCTORS

favorite Visitor Policy Update

KSB has updated our visitor policies to allow patients to bring up to two visitors at a time with them for appointments and during inpatient stays. With the safety of our patients and our team as our number one priority, our team will continue to watch the positivity rate in our area and adjust our policy as needed.

With masks required and appropriate social distancing still observed, we look forward to welcoming two guests per patient in most of our facilities.

Visitor Policy Guidelines

For the continued safety of patients and staff, KSB Hospital has the following guidelines:

  • Inpatient: No more than two visitors at a time between 8:00 a.m. and 5:30 p.m.


  • Emergency Department: Two support people during the patient’s visit.


  • Outpatients Services: Two support people during the patient’s visit.


  • KSB Medical Group Offices: Two support people during the patient’s visit.


  • Additional Considerations:
    • Patients being evaluated or treated for COVID-19 are unable to receive visitors.
    • Inpatient visitors should be at least 18 years old.
    • Visitors should check in at the front desk, be screened and masked, and wear visitor identification.
    • Once in a patient care area, visitors are requested to stay in the patient’s room or in a designated waiting area until they are ready to leave.
    • Proper hand hygiene and social distancing should be followed.
    • Special circumstances will always be considered in the application of visitor guidelines. Please address any concerns with your caregiver.