Financial worries are the last thing you need when you’re trying to get better. If you have questions about managing the cost of your care and paying your medical bills, we are here to guide you through.
KSB Hospital provides one-on-one assistance from a Financial Advocate to help you with the financial aspects of your care.
Our Financial Advocate is available to meet with you in person Monday through Friday from 8:00 a.m. to 4:30 p.m at the KSB Lovett Center, located at 101. W. First Street in Dixon, or can be contacted by calling (815) 284-5714.
It is our mission to provide quality healthcare services to people who live in our community with efficiency, sensitivity, and a commitment to the human dignity and wellness of the individual. We make no differentiation between an individual’s ability to meet the costs of health care and the quality of services we provide, regardless of race, creed, color, sex, national origin, sexual orientation, handicap or age.
As a healthcare institution, we recognize as part of our mission the need for those who are medically or financially indigent to receive care, and will assist patients who cannot pay for part or all of the care they receive. At the same time, the need for financial assistance for these patients is always balanced with our broader financial responsibility to keep our doors open for all who live in our community and may need care, now and in the future.
You may be eligible for financial assistance under the terms and conditions we offer to qualified patients. The determination of eligibility for financial assistance is based on a review of the patient’s and/or guarantor’s actual income, expenses, and assets to determine if there are adequate financial means to pay bills from KSB Hospital. Assets will be examined on a case-by-case basis to determine if patients are eligible for financial assistance.
Financial Assistance Forms
For patients who require financial assistance or who are experiencing temporary financial hardship, KSB offers several assistance and payment options.
To apply for financial assistance, please complete and submit the application, along with required documentation as outlined in the policy and packet below:
- Financial Assistance Program Packet
- Financial Assistance Program Policy
- Financial Assistance Plain Language Summary
For questions regarding financial assistance, please contact:
KSB Lovett Center
101 West First Street
Dixon, IL 61021
Phone: (815) 284-5714
Fax: (815) 285-5688