Patient Financial Services

We know the cost of health care services can be a concern for you, and we are prepared to help.

Our staff will assist you in understanding what your health insurance will pay and your options to pay the part of the bill you may be responsible for paying. We hope we can ease your concerns and help you focus on your first priority – a prompt return to good health.

KSB offers a number of financial plans, including:

• a prompt pay discount
• long term payment plans
• an uninsured discount
• charity care
• bank loan assistance, and more.

Please consult this brochure for more information, and prepare to fill out this application for processing.

Patient Education on Billing Issues

As you may know, there are very specific regulations about billing for health care services. As your health care provider, we are obligated to follow those regulations in how we report services provided to you. Additionally, every insurance plan may have different rules that vary from insurer to insurer and may even vary between plans of the same insurer.

• All physicians/providers must report services using a variety of codes to tell the insurance company what was done and why.
• It is not uncommon for patients in the course of a visit to receive management and treatment services for a separate and specific problem, as well as routine or preventative services at the same visit.
• Both services must be reported to the insurance company and may result in an additional co-payment or charge as per the insurer’s plan rules, which we are obligated to follow.
• There are many different insurance companies and plans; addressing a problem may trigger a co-payment or additional charges to your account.
• Your financial responsibility is determined by the rules of your insurance company, which we are obligated to follow.
• If you have questions, please check with your insurance plan.

We are dedicated to providing the best possible care for you and your family and respecting your time.

If you have questions, please contact the Patient Financial Services Department at 815-285-5900 or send an email to pfs@ksbhospital.com