Ranked in Top 5% Nationally for Patient Experience
DIXON, Ill. – Katherine Shaw Bethea Hospital was named a recipient of the 2011 Outstanding Patient Experience Award by HealthGrades, a trusted, independent source for researching and selecting doctors and hospitals. This distinction ranks KSB Hospital among the top 5% of hospitals nationwide based on an analysis of patient satisfaction data for 3,797 U.S. hospitals.“Our goal is to be the best place for patients to receive care,” said Dave Schreiner, President/CEO of KSB Hospital, “We’re excited to receive this award because it means that our efforts to provide a great patient experience are working.”
“It’s clear that patients are driving higher quality in our nation’s hospitals,” said Kristen Reed MPH, HealthGrades Vice President of Ratings and Rankings. “Hospitals like KSB Hospital take HCAHPS survey results very seriously and invest time and resources to ensure each patient’s experience is the best possible. This is yet another example of how transparency in healthcare drives quality.”
HealthGrades analyzed Hospital Consumer Assessment of Healthcare Providers and Systems, or HCAHPS, survey data obtained from the Centers for Medicare and Medicaid Services (CMS), from April 2009 to March 2010. HealthGrades identified those hospitals performing in the top 10% in the nation for patient satisfaction, based on survey responses from patients treated at those facilities.
“KSB Hospital is dedicated to providing excellent care to our community,” said Rick Curia, chairman of the KSB Hospital Board of Directors, “We’ll continue to do our best to provide an excellent patient experience as we serve the community.”
KSB Hospital is an 80-bed acute care facility offering a variety of ancillary services. From obstetrics to orthopedics, from home health care to the cardiac services laboratory, KSB offers programs that reflect our desire to meet the growing, changing needs of those we serve and to remain focused on the picture of health. For more information, visit www.ksbhospital.com
HealthGrades is America’s most trusted, independent source of physician information and hospital quality outcomes. HealthGrades online properties are the nation’s leading destination for physician search and empower more than 200 million consumers annually to make informed health care decisions.